Magpress privacy policy
Last updated September 3, 2026
Magpress (“the app”) is a Shopify app that lets a store’s customers upload and position photos for custom photo magnets, and gives the merchant a production queue, print sheets and shipping hand-off. This policy explains what data the app handles, why, and for how long.
What we collect and why
- Customer photos and placements. The photos a customer uploads on the merchant’s product page, and how each was cropped. Purpose: producing the magnets the customer ordered.
- Order references. The Shopify order number and line item that a set of photos belongs to, the quantity, and fulfillment status and tracking. Purpose: linking photos to the order and running the merchant’s production queue.
- Merchant settings. Print layout, edge text, and cutter calibration. Purpose: producing print sheets.
The app does not store customer names, email addresses, phone numbers or shipping addresses. Order webhooks that include such fields are used only to find the order and line item; the fields themselves are not retained. The app does not sell or share personal data, does not use it for advertising, and does not make automated decisions about customers.
Retention
- Photos never attached to an order are deleted after 7 days.
- Photos for shipped orders are deleted 30 days after shipping, allowing for reprints.
- Photos for orders that never ship are deleted after 180 days.
- When a merchant uninstalls the app, all of that store’s data is deleted within 48 hours, and Shopify’s customer data request and erasure webhooks are honoured.
Storage and security
Data is stored with Netlify (application and photo storage) and Supabase (database), in United States data centres, encrypted at rest and in transit. Access is limited to the app operator for support and maintenance. Merchants see only their own store’s data, authenticated through Shopify.
Merchants’ responsibilities
Merchants remain the controller of their customers’ data and should describe photo uploads in their own privacy policy. The app acts as a processor on the merchant’s behalf under the terms of service.
Contact
Questions or data requests: hello@magnetic.photos.